Capitol Heating and Air is a family owned and operated company that services Berks, Lancaster and Chester Counties. Capitol works with residential and commercial clients to install, service, and maintain their HVAC systems.
Policy Inception Date:
In 2012, Capitol was looking for commercial auto insurance coverage for their business vehicle. Within a short period, Capitol experienced significant business growth, resulting in an additional six commercial vehicles and increased employee numbers. Due to their rapid growth, the company needed assistance with and coverage for workers’ compensation and commercial general liability, in addition to their auto policy. Capitol was looking for an insurer that could provide prompt and honest service. But, most importantly, Capitol wanted an insurer that would act as a business partner, providing a deep knowledge of the industry and solid guidance for how to protect the company as it grew.
Forbes Insurance Agency was able to provide Capitol flexible and tailored policies, including liability insurance, workers’ compensation and business auto insurance. Forbes Insurance worked with Capitol to help them understand their unique policy needs. As their business expanded, Forbes Insurance re-assessed and adjusted their coverages to best suit their needs. Forbes Insurance was also able to apply the ERIE Contractor’s Enhancement Endorsement, which bundled various optional coverages and provided enhanced protection for the client and their employees.
Key Benefits Provided to Client:
Significant savings on liability, workers’ compensation, and auto policies when compared with client’s previous insurance provider.
Prompt service and deep understanding of necessary coverages, in order to guide the client in selecting an appropriate policy.
Understanding of client’s unique needs.
Superior customer service in day-to-day relationship with client, including certificates of insurance issued within 24 hours or less.