Erie Customers Can Now Start Auto Glass Claims Online

By: Nicole Vattimo

A couple weeks ago I wrote a post about what to do if you have a cracked windshield (link here). Today, I want to follow up on that post to share that Erie Insurance customers can now go to erieinsurance.com to start an auto glass or windshield claim online. This is an easy and convenient way for customers to quickly get a glass claim reported and be connected with Erie's glass partner, Safelite┬« Solutions.

How To Get Started:
1. Navigate to erieinsurance.com
2. Once on the website, use the top navigation bar to go to "Service" and then to "Start A Claim"
3. On the "Start A Claim" page, use the link for "Starting an auto glass claim online"

Once you start the online glass-claim form, you will be asked to submit information including your policy number, phone number, and details of the claim (e.g. when, how, and where the damages occurred). Safelite will collect the claim details and follow up via phone call to schedule the repair. Safelite can also work through email or text, based on the customer's preferences.

If you have further questions or concerns about reporting an auto glass claim, always feel free to reach out to your Erie agent.